I just want to take a moment to shout out Ben and NYC watches for helping me get my grail this past week. He has been an absolute professional to deal with. Very honest, answering all my questions in a timely manner. I highly recommend Ben and NYC watches for all your Timepiece needs. I’m a customer for life and couldn’t be happier with the experience and service Ben gave me.

I worked with Ben when purchasing my new 2025 Rolex GMT-Master II Pepsi, and the entire experience was outstanding from start to finish. Ben was extremely professional, communicated clearly and frequently, and was thorough and transparent throughout the entire process. He took the time to speak with me over the phone, worked within my budget, and was able to find exactly what I was looking for in the specific condition I wanted. I was able to fully inspect the watch prior to purchase, and it was exactly as described. The entire staff was knowledgeable, friendly, and never pushy, which made the experience feel comfortable and trustworthy. I would absolutely do business with them again and would confidently recommend them to friends and family.

Completed my first purchase with Eli at NYC Watches. Bought two watches in the same transaction. Great experience: smooth, transparent, and professional from start to finish. Both watches were exactly as described. Highly recommend working with Eli.

I was referred to Ben and I’m really glad I was. I’m new to the watch game so I have not made purchases like this often, but I was celebrating a special occasion and wanted to do something meaningful for myself. Ben made me feel comfortable from the start, answered every question quickly, and kept communication clear the entire way. Even buying from another state, the process was smooth and professional from start to finish. Very grateful for the experience and I would recommend Ben to anyone looking for a high trust transaction

Another great buying experience with Zack at NYC Watches! Messaged him late morning on Tuesday and I had the watch the following day before lunch. Zack is very helpful, positive and a pleasure to work with.

Joe went above and beyond in helping me secure a few pieces. Was so pleased with the acquisition of a Wimbledon that I splurged that same week on an incredible AP! Joe was available to answer all of my questions every step of the way (and I had LOTS of questions…). Definitely made the experience seamless and hassle free. Will absolutely be shopping with him again in the near future!!!!!

Excellent and quick communication!! I emailed them with an offer and they responded within a couple of hours. The whole buyinf process was efficient!! Wish I could say the same for Fedex. I would definitely recommend and will be a return buyer!!

I recently purchased an AP from NY Watches, and I couldn’t be happier with the experience. The watch is of the highest quality — everything from the craftsmanship to the finish is absolutely flawless. It looks stunning on the wrist and has quickly become a standout piece in my collection. Joe at NY Watches was professional, knowledgeable, and attentive, making the entire process smooth and enjoyable. He clearly takes pride in offering only the best, and it shows in both their service and their products. If you’re looking for a luxury timepiece that combines elegance, precision, and authenticity, NY Watches is the place to go. Highly recommended!

I enthusiastically recommend NYC Watches for their superb responsiveness, professionalism, and overall efficiency. From my very first interaction through to the follow-up after shipping, Zack ensured everything went smoothly on my end. He has been fantastic to work with, and it was truly a pleasure doing business with him and the entire NYC Watches team. While visiting Manhattan, I stopped by their office and met the team in person. They were incredibly welcoming, and I had the chance to try on several watches. Their selection is impressive, and the quality they offer is outstanding. I wouldn’t hesitate to work with them again.